Dear Travellers,

In light of recent developments and ongoing issues along the border regions, we want to ensure you’re well-informed and supported throughout your travel journey.

While most bus services continue to operate as scheduled, some routes may experience disruptions or cancellations due to safety protocols and regional restrictions. We’re closely monitoring the situation and working with our bus operator partners to minimise any impact on your plans.

Our support team is here to help you:

If your travel is to or from Punjab, J&K, Himachal Pradesh, Rajasthan, Gujarat, Haryana, or Delhi is scheduled between 10th and 12th May 2025, you are eligible for a full refund or free rescheduling (subject to availability) with ZERO cancellation charges.

​Travel Advisory:

• • Check Your Booking Status: Please stay updated via the app or website for real-time information on your trip
  • Plan Routes in Advance: Avoid travel through border areas or conflict-prone zones.
  • Carry Valid ID: Always keep government-issued ID handy; checkpoints are common and mandatory.
  • Follow Official Guidance: Cooperate with local & transport authorities and security forces.
  • Stay Connected: Keep emergency contacts handy and update family on travel status.

Reach Us Easily:

• IVR Helpline: Call us directly from your registered number for quick assistance.
• Support via App: Open the app and head to the “Help” section to chat with our support team 

Your safety is our top priority, and we encourage all passengers to travel only if essential and to follow local authority guidelines wherever applicable.